LOCAL DELIVERY
Your order will be sent out via GDEX/ABX Express/J&T Express/NinjaVan. All shipping charges will be calculated automatically upon check out. Below are the rates for your reference:


Estimated delivery timeStandard Shipping FeeFree shipping

West Malaysia

1-3 working daysMYR 8Purchase Above 250


East Malaysia

3-5 working daysMYR 16
Purchase Above 300


*Free shipping is invalid during promotional period 


INTERNATIONAL DELIVERY


For International Shipping, your parcel will be sent out via  J&T Express(Brunei) / Ninja Van(Singapore) . Below are the rates for your reference: 

Country Estimated delivery time
Rates
Singapore1-2 weeks
First 6 items RM29, every additional 2 items will add another RM5

Additional charges will apply for more items.

Brunei1-3 weeks

First 3 items RM75, every additional 3 items will add another RM25

Additional charges will apply for more items.


How long does it normally takes to ship out items once payment is made?
We process your order within 24 hours and ship within the next 2-3 working days, except for item(s) under BACKORDER. 

Backorder items take approximately 1-2 weeks to arrive and will ship thereafter.

 *In the event of unforeseen delay from production or shipment arrival, POPPYLAND reserves the right to change the estimated delivery date without prior notice.

If you wish to receive your ready stock item upfront, you may contact us via
1. Direct Message on Instagram
2. WhatsApp
to arrange for delivery. Additional postal charges will be applied if you wish to deliver the items separately.

What if my parcel goes missing?
Once parcel is shipped from our side, the liability of the parcel lies with the courier service and we are not responsible for any lost of parcel. Please contact the courier service immediately for any missing parcels.


Self Pickup Service

We also provide self pick up service at Glomac Centro. However, it will be subjected to our availability as this service is free. Poppyland reserves the right to reschedule any pickup due to personal or official reasons. 

*For orders containing backorder items, you will still need to make prior payment as stated in the product description even if you have selected self pick up.


Same day delivery(within Klang Valley) 

Step 1 : Whatsapp us at +6013 541 8028 to enquire on availability
Step 2 : Order and Check Out on website, and under shipping select 'Pickup'
Step 3 : Arrange for your preferred dispatch service (Suggestion : Grab/Lalamove)

T&C :

Subjected to stock availability ( If the item you ordered is on BACKORDER, we will not be able to arrange for same day delivery)
Subject to operating hours (Mon - Fri, 11am-6pm)
*Delivery charges will be paid by customer*
We will not be liable for any damage or loss of parcel during the transit as dispatch service will be arranged by customer

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